Standardize the process for documenting all newborn screening results in the hospital records
Record and report the results accurately to the state EHDI program via the blood specimen card
Standardize communications (written and verbal) with parents about newborn screening results
Verify the PCP/Medical Home before discharge (vital to ensure accurate follow-up)
Communicate did not pass results to the PCP/Medical Home as a modified critical value requiring confirmation
Identify two points of contact for families of infants who did not pass (i.e. a relative or friend)
Provide clear communication about next steps
Schedule the follow-up appointment prior to discharge, stressing importance with families
Offer a referral to local public health for infants who did not pass
Materials marked with * are available to order free-of-charge on the Minnesota Newborn Screening Program website.
The Sample Policy and Procedure document above was created as a guide for your own internal policy and procedure regarding newborn hearing screening. If you would like to have an editable Word version, you can email us your request at firstname.lastname@example.org
How to Communicate Results
How to Reduce Lost to Follow-up
Minnesota Hands and Voices: Resource Directory
Create and maintain a care map outlining expected care through the first year of life.
Timely referrals to appropriate providers are critical for reducing loss to follow-up.